About the Performance Indicators for Microinsurance
Financial performance indicators
In 2006 and 2007 ADA and BRS in collaboration with the Microinsurance Network organised two workshops in Luxembourg for microinsurance practitioners and experts from around the world with the aim of sharing experiences and initiating discussions about measuring microinsurance performance.
The key principles and indicators that were established during these workshops are applicable to all microinsurance providers, irrespective of legal structure, environment, organisational setup and type of microinsurance product offered, although there may be some differences in performance and interpretation.
The toolkit on Performance Indicators for Microinsurance is built to promote the usage of the indicators. In collaboration with GIZ and the Microinsurance Network, workshops are being conducted to teach microinsurers on the importance and usage.
A summary note on the 9 key principles and 10 key indicators can be downloaded in English, French, Spanish and Portuguese.
Social performance indicators
In 2010 social performance indicators were developed as a continuation of the process that started in 2006 to develop balanced performance indicators for microinsurance. These indicators are a recognition that the social goals inherent within microinsurance are just as important as the need to be financially sound.
A workshop organized by ADA, BRS and the Microinsurance Network confirmed the demand for social performance indicators and demonstrated that consensus can be reached among a diverse group of practitioners for a set of principles and indicators.
The principles and indicators, described in a workshop report, are a first draft and will evolve through field testing and feedback.